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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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David B

April 10, 2025

5  out of  5
rating by David B
"I always have a great experience whenever I contact this office. Regardless of the staff member that helps me, I always get my questions answered and whatever I need is handled promptly (often immediately). I couldn’t recommend more highly."
We responded:
"Thank you, David. We value your business and look forward to continuing to service your insurance needs in the future. Thank you for trusting us! "
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Richard Thomas

April 9, 2025

5  out of  5
rating by Richard Thomas
"Great group to work with and very knowledgeable!!"
We responded:
"Thank you, Richard. Thank you for your business! "
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Susan

April 5, 2025

5  out of  5
rating by Susan
"Very professional, courteous, and super efficient! :D"
We responded:
"Thank you, Susan. We always love working with you! "
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Rebekah Braidic

April 4, 2025

5  out of  5
rating by Rebekah Braidic
"I have been apart of Kelly’s office team for over 6 years and with State Farm for 14. In that time I have worked for 5 other agents due to moving to different states, and Kelly and our office is among the best! The entire staff is so knowledgeable and friendly. Kelly is compassionate, hard working, intelligent, experienced and an excellent leader and agent! I feel privileged to work at such an amazing office! Thank you for allowing us to take care of you and your insurance needs. This office strives everyday to assist our insureds are getting the best customer service and insurance for their needs!"
We responded:
"Thank you, Rebekah. We are so fortunate to have you as a part of our family here at State Farm. Thank you for your loyalty and work ethic, we adore you! "
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Raquel Feist

April 4, 2025

5  out of  5
rating by Raquel Feist
"Kelly Eyen’s office is always helpful, kind, and knowledgeable. I have had my insurance with State Farm since I was 16 and have always been happy with the service provided. It’s always nice to stop into the local office and see smiling faces and of course the office doggos!"
We responded:
"thank you"
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Christian Glover

April 4, 2025

5  out of  5
rating by Christian Glover
"After doing a Google search, I was connected with Becka right away. She was a pleasure to work with, and made the process quick and easy. I compared my current policy to the options Becka gave me, and found the same policy for almost half the price I am currently paying. Thank you, Becka, and thank you State Farm."
We responded:
"she is the best"
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Rafal Zawiazalec

April 4, 2025

5  out of  5
rating by Rafal Zawiazalec
"I called in for car quotes and spoke with Raquel, she was very friendly and knowledgeable. She helped me find better coverage and a better price, thank you!"
We responded:
"Rafal, thank you for the kind words. We enjoy working with you are glad we could lower your premiums. Thank you for your business. "
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Faith Feist

April 4, 2025

5  out of  5
rating by Faith Feist
"I was looking for life insurance and I got in contact with Raquel; not only did she give me multiple different option she also was able to add and get rid of things to make my premium more affordable. She was very understanding and kind. Couldn’t recommend her enough!"
We responded:
"Thank you, Faith. Raquel is definitely an asset to our team, and we appreciate you taking the time to acknowledge her efforts to provide concierge insurance services. We enjoy working with you and look forward to continuing to work together. "
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Joshua Eaton

April 4, 2025

5  out of  5
rating by Joshua Eaton
"I usually hate dealing with insurance but Raquel was very nice and efficient. I look forward to continue working with you as my agent!"
We responded:
"Thank you, Josh. We are delighted to have Raquel as a part of our team. We appreciate your business and look forward to continuing to work with you. "
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Jeremy Burch

April 3, 2025

5  out of  5
rating by Jeremy Burch
"The Kelly Eyen State Farm agency does excellent work. They understand the changing landscape of insurance of all types and are adroit in guiding their clients towards right sized products that meet the needs of their clients."
We responded:
"thank you so much"
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Heber Vargas Torres

April 2, 2025

5  out of  5
rating by Heber Vargas Torres
"Kelly’s office and agents are great and a good group of people to work with!"
We responded:
"thank you so much "
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Stephen Wright

April 2, 2025

5  out of  5
rating by Stephen Wright
"Kelly’s office is amazing! My family and I worked with Dina and she is a rockstar! Thank you so much all you do!"
We responded:
"thank you so much "
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Dena Garton

March 21, 2025

5  out of  5
rating by Dena Garton
"I have known Kelly for years, she is an amazing, seasoned agent, exemplifies care for clients and brings a strong agency presence. I love that she is in the office. Her exceptional work ethic and compassionate demeanor truly distinguish her. If you're not happy with your current agency, give her a call. You won't be disappointed."
We responded:
"Thank you so much"
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ernie lee

March 13, 2025

1  out of  5
rating by ernie lee
"Unknowledgeable staff provided incorrect information and lied causing me to be removed from my policy. Constantly unprofessional."
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todd quist

November 4, 2024

5  out of  5
rating by todd quist
"I had 2 claims going at one time. The staff and Kelly could not have more helpful. Would highly recommend this agent to anyone."
We responded:
"Todd, thank you for the review. We really appreciate your commitment to our agency and have enjoyed servicing your portfolio over the years. We also very much appreciate your referrals!"
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Nick Hodges

October 16, 2024

5  out of  5
rating by Nick Hodges
"Kelly office was very professional and friendly, I switched from Safeco and saved so much money. Thank you for working with me to insure my cars and home."
We responded:
"Thank you so much for your business"
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Dan Johnson

October 11, 2024

5  out of  5
rating by Dan Johnson
"We've had State Farm Insurance for over thirty years and been with Kelly's office for the last ten plus. Always great service and a quick response if we have questions or change our insurance needs."
We responded:
"Thank you we so appreciate your business"
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Meaghan Thomas

October 9, 2024

5  out of  5
rating by Meaghan Thomas
"Kelly and her group have been some of the most helpful agents in town. Everyone will really spend the time with you to understand your needs. I couldn’t reccomend this office enough!"
We responded:
"thank you "
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Joseph Morgan

October 9, 2024

5  out of  5
rating by Joseph Morgan
"I first was with another insurance company when I bought my home a few years ago. After a few issues, switching to Kelly’s office with the help of her team member Raquel was so easy and refreshing. Most people don’t like dealing with insurance, but they made it easy and the service was exceptional! Thank you Kelly and Raquel!"
We responded:
"Thank you so much. Raquel is amazing. "
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Robert Leland

October 9, 2024

5  out of  5
rating by Robert Leland
"Fantastic service! Kelly and her staff are phenomenal. Can't think of a reason anyone would use another insurance agency"
We responded:
"thank you so much"
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Maria Roman

May 13, 2024

1  out of  5
rating by Maria Roman
"Poor customer service, poor employee knowledge after having them as our insurance for home and cars for 3 years. Seems they don’t care to be in business, so they lost mine. Took my money elsewhere. I had to give 1 star, otherwise I would not give a star at all.*Update* That’s why you lost my business. Your response below addresses nothing about your poor customer service and poor insurance knowledge. You can try to contact me a million times, but your service will still be poor and your employee knowledge will still be wrong. I never received a call from you. No voice mail. Zak never called me back. No voice mail, no missed call. Again, poor customer service and you still don’t apologize for it or take accountability. Based on your poor ratings on Google, others agree. You need to go into another industry cause you and yoir employees should not be in customer service. I had a problem and your employee told me that she cannot help me, with an attitude. And now you try to discuss account information on a google review? Unacceptable. You should not be in business."
We responded:
"Our many attempts to contact the client to keep her insurance current were not returned. We make at least 4 attempts to assist our clients with the needs Maria encountered. "
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Chris Bianco

March 8, 2024

5  out of  5
rating by Chris Bianco
"This is my first Google Review! There are few vendors in my world that go above and beyond consistently and deserve 5 stars. Kelly and team are on that very short list. We've been with them forever and went through 2018 Hail roof repair and 2021 Marshall fire and while SF corporate wasn't always the best Kelly's team made sure in the end we were whole. Also if I ever need quick changes or need data or have questions, her team is always lightening fast and solves my problems the first time. They reach out to us every single year to meet in person to make sure our coverages are current and we so appreciate that proactive care!"
We responded:
"Thank you so much"
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Michael Johnson

February 13, 2024

5  out of  5
rating by Michael Johnson
"I've been with Kelly for over 8 years and State Farm a lot longer. Some of these reviews should be more targeted towards SF, rather than the agent (Kelly) selling the policies. I've always found Kelly and her staff to be very helpful, professional, timely, responsible and pro-active. It's always been a pleasure interacting with them. My only qualified critique is that Kelly and her office were less helpful than I would have liked while wrangling with SF over claims. In fairness, it's a difficult position and I don't know that other agents would have been better or different."
We responded:
"Thank you, Michael. We strive to do our best to work with our clientele. After all, we wouldn't have a job if there weren't claims. We appreciate your business and look forward to continuing to work together. "
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Ivy Platas

February 6, 2024

5  out of  5
rating by Ivy Platas
"Thank you so much for your excellent service, patience and consideration of my insurance needs."
We responded:
"Thank you, Ivy. It's always a pleasure interacting with you. We strive to provide exceptional service and it's nice to see our customers acknowledge it. Thank you for your business! "
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Bianca Becker

February 6, 2024

1  out of  5
rating by Bianca Becker
"Very poor customer service"