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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dena Garton

March 21, 2025

5  out of  5
rating by Dena Garton
"I have known Kelly for years, she is an amazing, seasoned agent, exemplifies care for clients and brings a strong agency presence. I love that she is in the office. Her exceptional work ethic and compassionate demeanor truly distinguish her. If you're not happy with your current agency, give her a call. You won't be disappointed."
We responded:
"Thank you so much"
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Nick Hodges

October 16, 2024

5  out of  5
rating by Nick Hodges
"Kelly office was very professional and friendly, I switched from Safeco and saved so much money. Thank you for working with me to insure my cars and home."
We responded:
"Thank you so much for your business"
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Meaghan Thomas

October 9, 2024

5  out of  5
rating by Meaghan Thomas
"Kelly and her group have been some of the most helpful agents in town. Everyone will really spend the time with you to understand your needs. I couldn’t reccomend this office enough!"
We responded:
"thank you "
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Robert Leland

October 9, 2024

5  out of  5
rating by Robert Leland
"Fantastic service! Kelly and her staff are phenomenal. Can't think of a reason anyone would use another insurance agency"
We responded:
"thank you so much"
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Chris Bianco

March 8, 2024

5  out of  5
rating by Chris Bianco
"This is my first Google Review! There are few vendors in my world that go above and beyond consistently and deserve 5 stars. Kelly and team are on that very short list. We've been with them forever and went through 2018 Hail roof repair and 2021 Marshall fire and while SF corporate wasn't always the best Kelly's team made sure in the end we were whole. Also if I ever need quick changes or need data or have questions, her team is always lightening fast and solves my problems the first time. They reach out to us every single year to meet in person to make sure our coverages are current and we so appreciate that proactive care!"
We responded:
"Thank you so much"
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Michael Johnson

February 13, 2024

5  out of  5
rating by Michael Johnson
"I've been with Kelly for over 8 years and State Farm a lot longer. Some of these reviews should be more targeted towards SF, rather than the agent (Kelly) selling the policies. I've always found Kelly and her staff to be very helpful, professional, timely, responsible and pro-active. It's always been a pleasure interacting with them. My only qualified critique is that Kelly and her office were less helpful than I would have liked while wrangling with SF over claims. In fairness, it's a difficult position and I don't know that other agents would have been better or different."
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Doug Hays

September 8, 2023

5  out of  5
rating by Doug Hays
"Kelly is a delight as a person and is terrific as an insurance agent!"
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Cass Jarvis

January 7, 2023

3  out of  5
rating by Cass Jarvis
"after reading these reviews, i have to worry that kelly will cancel our insurance if i’m honest in this review. what a horrible feeling that gives me. BUT. trying to handle a claim was painful. we’d had State Farm for 40 years, had a rider added to our homeowners for pipes. Our pipe repair was not covered. the people i spoke to first at Kelly’s agency comforted me by telling me i had a $36,000 limit. i called Claims that same day and was told the same thing. we went ahead with repairs. after the repairs, when told the pipes weren’t covered, i asked that my call to Claims be pulled so i could show that i’d been misinformed. no one managed to do this, in spite of the fact that i knew who i spoke to, the date, and the approximate time: not Claims and not my agent. as for Kelly, she met us in person when she sold us our riders, but didn’t even bother to call when we were in the middle of this mess. 40 years without a claim, and it felt like ‘don’t let the door hit you in your way out’. suggest you listen to Tom Martino and read the other reviews here."
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S B

June 7, 2022

1  out of  5
rating by S B
"It is a shame that after 40+ years with State Farm, the company has lost its way and this office has not figured out how to adapt. Avoid State Farm and Avoid this office in particular. I have been trying to settle a minor accident claim and the Claims office is impossible to deal with and wastes enormous amounts of time. They first said the vehicle value was $8,000 and then cam back when they decided to "total" it and claim it is only worth $5,000. Clearly trying to change their tune. When I asked Kelly's office to intervene, I got more of the same and an endless loop with the 800 number."
We responded:
"I personally was involved in this entire claim and immediately would assist and respond to my client. He would go for weeks not responding and then would not accept phone calls when we would try to assist. He would bully us by saying we were under the influence of drugs."
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Morgan Burger

January 15, 2021

5  out of  5
rating by Morgan Burger
"I’ve worked with Kelly Eyens office for about 6 years now and have never regretted it. Most recently Justin went above and beyond to personally help capture images of our property for a rental policy! This team is always quick to respond with professionalism and treats you like family. I wouldn’t work with anyone else in Boulder."
We responded:
"Thank you. Justin does take great pride in his work."
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Be Kind Live Well

April 5, 2018

5  out of  5
rating by Be Kind Live Well
"I've been happy with Kelly for many years!"
We responded:
"Thank you"
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Jehane Walsh

March 18, 2017

1  out of  5
rating by Jehane Walsh
"Think long and hard before working with Kelly. I have been a customer for a long time and come home tonight to find out that she cancelled my insurance. No heads up! No warning! Two insurance claims over a 15 year period and then this. I urge everyone to consider switching to another company. One of my friends uses AllState. She got into two accidents. Her first one the deductable was waived because of their Accident Forgiveness Policy. The second one she paid her deductable and they didnt even increase her premium. I wish I had AllState instead of State Farm. My gift from State Farm is a cancellelation notice without any heads up."
We responded:
"By law, we have to give clients non renewals notices far in advance. Jehane is mistaken about no warnings. These are also not handled from my office, they are handled at a corporate level."